PUERTO RICO • STORIES THAT MOVE • TOOLS THAT HELP • LEARNING THAT HOLDS UP • SOMETHING BIG IS COMING
PUERTO RICO • STORIES THAT MOVE • TOOLS THAT HELP • LEARNING THAT HOLDS UP • SOMETHING BIG IS COMING
PUERTO RICO • STORIES THAT MOVE • TOOLS THAT HELP • LEARNING THAT HOLDS UP • SOMETHING BIG IS COMING
PUERTO RICO • STORIES THAT MOVE • TOOLS THAT HELP • LEARNING THAT HOLDS UP • SOMETHING BIG IS COMING
PUERTO RICO • STORIES THAT MOVE • TOOLS THAT HELP • LEARNING THAT HOLDS UP • SOMETHING BIG IS COMING
PUERTO RICO • STORIES THAT MOVE • TOOLS THAT HELP • LEARNING THAT HOLDS UP • SOMETHING BIG IS COMING

Tino Ashaw | Puerto Rico Resources, Media, Music & Design
Puerto Rico Community Resources

Community Reporting Center

Find the right Puerto Rico agency, reporting portal, or phone number without digging through a wall of government websites.

Start here

You do not need to know the agency first.

Choose what happened, open the category, then use the official reporting option that fits the issue.

01
Choose the issueRoad, utility, animal, housing, safety, environment, government or consumer.
02
Open the categorySee the agencies or municipality responsible.
03
Keep the recordSave confirmation numbers, dates, photos and emails.
Immediate options

Fast reporting

Common emergency and utility links without opening another menu.

🚨

Emergency — 911

Immediate danger, active crime, medical emergency or fire.

Call 911 → ⚡

Electrical Problem

Outages, voltage problems and electrical service issues.

Open Mi LUMA → 🗺️

Outage Map

View official LUMA outage information and affected areas.

View map → 💧

Water Problem

AAA outages, leaks, meters and public-area water faults.

Report to AAA →
Reporting directory

What happened?

Scan by type of problem. Open only the category you need.

Roads, utilities & property

Infrastructure, service interruptions, construction and property issues.

🚧Roads & TransportationPotholes, roads, traffic signs, signals and highways.3 paths→
DTOPState roads and transportation infrastructure.
DTOP☎ 787-722-2929
ACT — HighwaysMajor highway and expressway infrastructure.
ACT
Municipal RoadMunicipality-maintained streets.
Find Municipality
⚡UtilitiesElectricity, streetlights, water, sewer and interruptions.LUMA + AAA→
LUMAElectrical outages, voltage and service problems.
Mi LUMA☎ 1-844-888-5862
AAAWater interruption, leaks, meters and sewer service.
Report AAA☎ 787-620-2482
🏠Property & HousingConstruction, permits, abandoned property and housing.3 paths→
OGPe / PermitsPermitting, construction and land use.
SBP☎ 787-765-2900
MunicipalityDangerous structures, abandoned property and local code.
Find Municipality
Departamento de la ViviendaGovernment housing programs and services.
Housing☎ 787-274-2527

Safety, health & animals

Police, fire, public health, sanitation and animal concerns.

🚓Public SafetyPolice, fire and emergency-management concerns.3 agencies→
Puerto Rico PoliceNon-emergency police assistance and information.
Police☎ 787-793-1234☎ 787-343-2020
BomberosNon-emergency fire prevention and safety.
Bomberos☎ 787-725-3444
NMEADEmergency management and preparedness.
NMEAD☎ 787-724-0124
🩺Health & SanitationFood safety, sanitation and environmental health.Health→
Departamento de SaludEnvironmental and public-health matters.
Environmental Health☎ 787-765-2929
🐾AnimalsCruelty, loose animals, wildlife and shelter help.4 paths→
Animal CrueltyPuerto Rico Police.
Police Info☎ 787-343-2020
Loose Domestic AnimalsResponsibility may belong to the municipality.
Municipality
WildlifeDRNA handles protected wildlife.
DRNA☎ 787-724-5700
Humane Society PRShelter and domestic-animal assistance.
HSPR☎ 787-720-6038

Environment & natural resources

Pollution, dumping, wildlife, beaches and protected areas.

🌳EnvironmentDumping, pollution, contamination and violations.DRNA REDI→
DRNA REDIOfficial environmental complaint system.
File Complaint☎ 787-999-2200
🌊Natural ResourcesWildlife, beaches, fishing, mangroves and protected areas.DRNA→
DRNA VigilantesWildlife and natural-resource enforcement.
DRNA☎ 787-724-5700Complaint

Government & consumer

Business disputes, agency contacts, public records and government irregularities.

🛒Consumer ComplaintsBusiness disputes, warranties, pricing and protection.DACO→
DACOConsumer complaints and online services.
DACO Online☎ 787-722-7555
🏛️Government ServicesAgency contacts, public records and irregularities.311 + OIG→
General Help311 or official government directories.
☎ 311AgenciesMunicipalities
Government Fraud / CorruptionOffice of Inspector General.
Report to OIG☎ 787-679-7979
Public RecordsPuerto Rico Transparency Portal.
Request Records
Before you submit

Make your report easier to act on.

Give the agency enough information to locate the problem and find your report again later.

📍 Exact location or nearest address
📷 Photos or video when safe
📅 Date and approximate time
📝 Clear description
🔢 Save confirmation numbers
📧 Keep emails and documents
Independent Puerto Rico resource directory. Jurisdiction may vary by agency and municipality.
BUILT IN PUERTO RICO • COMMUNITY FIRST • SHARE WHAT HELPS • KEEP THE GOOD WORK MOVING
BUILT IN PUERTO RICO • COMMUNITY FIRST • SHARE WHAT HELPS • KEEP THE GOOD WORK MOVING
BUILT IN PUERTO RICO • COMMUNITY FIRST • SHARE WHAT HELPS • KEEP THE GOOD WORK MOVING
BUILT IN PUERTO RICO • COMMUNITY FIRST • SHARE WHAT HELPS • KEEP THE GOOD WORK MOVING
BUILT IN PUERTO RICO • COMMUNITY FIRST • SHARE WHAT HELPS • KEEP THE GOOD WORK MOVING
BUILT IN PUERTO RICO • COMMUNITY FIRST • SHARE WHAT HELPS • KEEP THE GOOD WORK MOVING